Who can register at VegaStars Casino?

Players must be at least 18 years old (or the legal gambling age in their jurisdiction), reside in a non-restricted country, and be legally capable of entering contracts. Registration is limited to one account per person, household, IP address, and payment method. The casino restricts players from numerous countries including the USA, UK, and most EU nations.

What are the withdrawal limits and processing times?

Standard players can withdraw up to $50,000 per month, with daily limits of $10,000. VIP players receive higher limits. Progressive jackpot wins are paid in full without restrictions. Processing times vary: cryptocurrency withdrawals take under 10 minutes, e-wallets 1-3 hours, cards 24-48 hours, and bank transfers 3 business days.

What happens if I create multiple accounts?

Creating multiple accounts violates our Terms and Conditions and results in immediate closure of all associated accounts, forfeiture of all balances and winnings, permanent ban from the platform, and potential reporting to regulatory authorities. This policy ensures fairness and prevents bonus abuse.

How does the KYC verification process work?

KYC verification is triggered by your first withdrawal or when account activity exceeds $2,000. Required documents include government-issued photo ID, proof of address dated within 3 months, and payment method verification. Documents must be in Latin or Cyrillic script. Verification typically takes 24-72 hours.

What constitutes bonus abuse?

Bonus abuse includes creating multiple accounts to claim bonuses repeatedly, using VPN to bypass restrictions, engaging in low-risk betting patterns, opposite betting strategies, collusion with other players, or any systematic exploitation of bonus terms. Violations result in bonus cancellation, forfeiture of winnings, and account termination.

Terms and Conditions

Last Updated: January 2025
Effective Date: Immediate upon registration

1. General Terms

1.1 Agreement Acceptance

By registering a Player Account with VegaStars Casino (vegastars.com), you confirm acceptance of these Terms and Conditions as a legally binding agreement, regardless of your global location.

1.2 Operating Company

VegaStars Casino is owned and operated by Neptune Projects S.R.L., incorporated in Costa Rica with company number 3-102-900308. Registered office: De la POPS de Curridabat, 300 Sur, 75 Este, casa gris con celeste, 11801, San Jose, Granadilla, Curridabat.

Sultucia Limited (registration number: HE 464112), registered at Smyrnis, 15 Flat/Office 101, 2108, Nicosia, Cyprus, acts as Merchant of Record on behalf of Neptune Projects S.R.L.

1.3 Legal Responsibility

Players are solely responsible for verifying that online gambling is legal in their jurisdiction before using the website.

2. Amendments and Updates

2.1 Right to Modify

VegaStars Casino reserves the right to unilaterally modify these Terms and Conditions as necessary. Significant changes will be communicated via email where possible.

2.2 Player Responsibility

Players should regularly review this page for updates. Continued use of the platform constitutes acceptance of any modifications.

3. Eligibility and Restrictions

3.1 Age Requirements

Minimum age: 18 years old
Or the legal gambling age in player’s jurisdiction if higher
Age verification required upon request

3.2 Jurisdictional Restrictions

Players must ensure online gambling is legal in their country of residence.

3.3 Legal Capacity

Players must be legally capable of entering into binding contracts and using personal funds.

3.4 Company Rights

VegaStars reserves the right to request proof of age and restrict access to players who fail verification.

3.5 Restricted Countries

Players from the following territories cannot register or play real money games:

Europe: Belgium, Greece, United Kingdom, Denmark, Spain, Italy, France (and overseas territories), Germany, Hungary, Sweden, Netherlands, Gibraltar, Jersey, Malta, Czech Republic, Poland, Slovakia, Serbia, Estonia, Lithuania

Americas: United States of America, Cuba, Nicaragua, Colombia, Barbados, Jamaica, Aruba, Bonaire, Curacao, Saba, St Maarten, Statia

Asia-Pacific: North Korea, Iran, Syria, Myanmar, Pakistan, Israel, Cyprus

Africa: Angola, Uganda, Zimbabwe, Mauritius, Central African Republic, Côte d’Ivoire, Sudan, Liberia, Somalia, Congo, Eritrea, Ethiopia, South Sudan, Burkina Faso, Libya, Mali, Rwanda, Sierra Leone

Middle East: United Arab Emirates, Lebanon, Yemen, Iraq, Turkey

Other: Panama, Haiti, Albania, Cayman Islands, Ukraine

3.6 Sanctions

Players from sanctioned countries or who are politically exposed persons (PEPs) are prohibited from using the platform.

4. Account Registration

4.1 Single Account Policy

Each player may create only ONE (1) personal account
One account per person, household, IP address, and payment method
Multiple accounts will result in closure and forfeiture of funds

4.2 Registration Requirements

Players must provide:

Accurate personal information
Valid email address
Correct residential address
Active phone number

4.3 Account Verification

First-time registration only
No self-excluded players accepted
All information must be truthful and accurate
False information voids all winnings

5. Financial Terms

5.1 Accepted Currencies

Australian Dollar (AUD)
New Zealand Dollar (NZD)
Internal processing in EUR

5.2 Deposit Requirements

Minimum deposit: $20 or equivalent
Deposits must be wagered at least once before withdrawal
No third-party payments accepted

5.3 Withdrawal Limits

Standard monthly limit: $50,000
Progressive jackpots paid in full
Withdrawals over $50,000 paid in monthly installments

5.4 Payment Processing

All withdrawals subject to identity verification
Withdrawals processed to the original deposit method
Processing times vary by payment method

6. Bonus Terms

6.1 Welcome Package

First Deposit: 100% up to $2,000 + 50 Free Spins
Second Deposit: 150% up to $2,000 + 50 Free Spins
Third Deposit: 200% up to $2,000 + 25 Free Spins

6.2 Wagering Requirements

40x wagering on bonus amounts
40x wagering on free spin winnings
Maximum bet while bonus active: $25

6.3 Bonus Restrictions

One bonus active at a time
5-day validity period
Game contributions vary

7. Gaming Rules

7.1 Fair Play

All games use certified Random Number Generators (RNG)
Published Return to Player (RTP) percentages
Regular third-party auditing

7.2 Game Restrictions

Certain games restricted based on:

Geographic location
Provider limitations
Bonus wagering requirements

7.3 Maximum Wins

Standard games: No maximum
Daily withdrawals: $10,000 maximum without additional checks
Progressive jackpots: Paid in full

8. Prohibited Activities

8.1 Fraud Prevention

The following activities result in immediate account termination:

Collusion with other players
Using unfair strategies or software
Chargebacks or payment fraud
Creating multiple accounts
Low-risk betting patterns (covering 25+ numbers in roulette)
VPN usage to mask location
Bonus abuse

8.2 Consequences

Account closure
Forfeiture of all funds
Reporting to authorities
Permanent platform ban

9. Responsible Gaming

9.1 Self-Limitation Tools

Deposit limits (daily/weekly/monthly)
Loss limits
Session time limits
Self-exclusion options

9.2 Support Resources

Email: [email protected]
Partnership with BeGambleAware
Access to GamCare services

10. Privacy and Security

10.1 Data Protection

256-bit SSL encryption
Secure data storage
No unauthorized sharing

10.2 KYC Requirements

Government-issued ID
Proof of address
Payment method verification
Documents in Latin/Cyrillic script required

11. Liability Limitations

11.1 Service Disclaimer

VegaStars Casino does not guarantee:

Uninterrupted service
Error-free software
Technical compatibility

11.2 Financial Disclaimer

The casino is not a financial institution
No interest on account balances
No currency exchange services

11.3 Loss Disclaimer

Players acknowledge gambling risks and potential financial losses.

12. Dispute Resolution

12.1 Complaint Process

Initial contact: [email protected]
Internal escalation available
Response within 14 days

12.2 Final Authority

Server logs and records serve as final determination for any disputes.

12.3 Governing Law

These Terms are governed by the laws of the Republic of Costa Rica. Card payment disputes are subject to Cyprus jurisdiction.

13. Dormant Accounts

13.1 Inactivity Fee

Applied after 12 months of inactivity
€10 monthly fee or remaining balance
Stops when balance reaches zero

14. Intellectual Property

14.1 Ownership

All content, software, and trademarks remain property of VegaStars Casino or its licensors.

14.2 Usage Rights

Limited license for personal, non-commercial use only.

15. Contact Information

Department	Email	Purpose
General Support	[email protected]	Account and technical issues
Responsible Gaming	[email protected]	Self-exclusion and limits
Verification	[email protected]	KYC documentation

16. Severability

If any provision of these Terms is deemed invalid, the remaining provisions continue in full force.

17. Assignment

Players cannot transfer, assign, or sell their accounts or claims against the casino without written consent.

Acceptance of Terms

By creating an account at VegaStars Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services.

Last reviewed: January 2025
Version: 1.0